The web user enjoys a period of 14 days from the receipt date of the order to exercise their right to withdrawal.

If the web user uses this right of withdrawal, return of the product must be made in the original packaging, in a perfect condition, in other words, without excessive handling (no significant deterioration of the packaging) by at the most fourteen days following communication of his or her decision to withdraw and accompanied by all accessories, Labeling and information and an indication of the invoice relating to the products.

A product which has deteriorated due to excessive handling (in particular, damaged, damaged and incomplete return, absence of labelling, etc.) will not be accepted. Costs of return shall be borne by Purchaser.

In the event of an exercise of the right to withdraw, the web user may request the reimbursement of the order, not including the costs of dispatch and return incurred. In the event of exchange, the web user is invited to re-order directly on the site and return the original item in order for ImporteQuoiCairo to proceed to the refund, processing times being faster and new shipping fees at the web user charge in both cases.